FAQ

The whitening gel is placed into your custom fitted retainer, once inserted over your teeth the active ingredient in the gel starts to break down. Oxygen enters into the enamel and dentin which in turn breaks down the stain inside the tooth. The structure of the tooth is not changed, only the colour is made lighter.
The active ingredient is high quality 18% carbamide peroxide – the same used by dentists and the highest legal grade in Australia.
Our teeth whitening kits include 4 x 3ml Whitening Gel, 2 x Mouldable Mouth Guards, 1 x Mouth Guard Case, 1 x LED Light, 1 x Colour Chart, 1 x Instruction Manual.
There are approximately 3-4 treatments in each syringe of gel.
Each kit will give you 12-15 treatments in total.
See our simple instructional video here
We recommend you leave the whitening gel on for about 20-30 minutes.
The LED light works by increasing the oxidation process of the teeth whitening gel which accelerates the teeth whitening process.
An unopened kit will last up to 2 years. Once the gel has been opened it will last up to 1 year.
No, store in a cool, dry spot away from direct sunlight, but you don’t need to keep it in the fridge.
Yes all of our products are cruelty free and vegan friendly.
We recommend waiting until your braces are removed before starting out with our Teeth Whitening Kit.
Our kits are recommended for ages 18 years and up.
Unfortunately, our formula only removes stains and whitens natural teeth.
We recommend consulting with your Doctor prior to using our products regarding any health concerns you may have.
All whitening gel causes some degree of tooth sensitivity. This is discomfort due to hot and cold fluids, and sometimes even air. This is normal and an expected side effect. If your teeth do become sensitive, try completing the treatment every second day or reduce duration. Sensitivity should disappear completely within 1-3 days after completing the treatment. This will still achieve the desired results, it will just take a little longer. Gum irritation can also occur, especially if you overfill your mouth tray. You will notice that your gum will become white, however, this will disappear shortly after you stop your treatment. You can also place vitamin E oil on the affected area to reduce irritation.
Either your mouth trays are covering the gum area or you filled your mouth tray with too much gel. Simply reduce the amount of whitening gel in your mouth tray. The gums will return to normal in a few hours. You should avoid any further treatment until your gums are fully healed and avoid any hot foods until then. Next time use less whitening gel and only wear the retainer for half the recommended time.