Privacy Policy

  1. Privacy
    1. GloWhiter are committed to respecting Your privacy. GloWhiter’s Privacy Policy sets outs out how GloWhiter collect, use, store and disclose Your personal information
    2. By providing personal information to GloWhiter, You consent to the collection, use and disclosure of Your personal information in accordance with this Privacy Policy and any other arrangements that apply between GloWhiter and You.
    3. We may change our Privacy Policy from time to time by publishing changes to it on the Website. GloWhiter encourages You to check the Website periodically to ensure that You are aware of GloWhiter’s current Privacy Policy.
  2. Collecting Personal Information
    1. GloWhiter may collect the following types of personal information:
      1. name;
      2. mailing or street address;
      3. email address;
      4. telephone number and other contact details;
      5. age or date of birth;
      6. credit card information;
      7. Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
      8. details of the products and services GloWhiter has provided to You or that You have enquired about, including any additional information necessary to deliver those products and services and respond to Your enquiries;
      9. any additional information relating to You that You provide to GloWhiter directly through the Website or indirectly through Your use of the Website or through other websites or accounts from which You permit GloWhiter to collect information;
      10. information You provide to GloWhiter through customer surveys; or
      11. any other personal information that may be required in order to facilitate Your dealings with GloWhiter.
    2. GloWhiter may collect these types of personal information either directly from You, or from third parties. GloWhiter may collect this information when You:
      1. register on the Website; or
      2. communicate with GloWhiter through correspondence, chats, email, or when You share information with GloWhiter from other social applications, services or websites.
  3. Use of Personal Information
    1. GloWhiter may collect, hold, use and disclose Your personal information for the following purposes:
      1. to enable You to access and use the Website;
      2. to operate, protect, improve and optimise the Website, the GloWhiter business and GloWhiter’s users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
      3. to send You service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by You;
      4. to send You marketing and promotional messages and other information that may be of interest to You, including information sent by, or on behalf of, GloWhiter business partners that GloWhiter think You may find interesting;
      5. to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by GloWhiter or GloWhiter’s business partners;
      6. to comply with GloWhiter’s legal obligations, resolve any disputes that GloWhiter may have with any of GloWhiter’s users, and enforce GloWhiter’s agreements with third parties.
    2. GloWhiter may also disclose Your personal information to a trusted third party who also holds other information about You. This third party may combine that information in order to enable it and GloWhiter to develop anonymised consumer insights so that GloWhiter can better understand Your preferences and interests, personalise Your experience and enhance the products and services that You receive.
    3. GloWhiterand/or GloWhiter’s business partners may send You direct marketing communications and information about GloWhiter’s services and products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from GloWhiterby contacting GloWhiterusing the details set out on the Website.
  4. Disclosure of Personal Information
    1. GloWhiter may disclose personal information for the purposes described in this Privacy Policy to:
      1. GloWhiter employees and related bodies corporate;
      2. third party suppliers and service providers (including providers for the operation of GloWhiter Website or websites or GloWhiter’s business or in connection with providing GloWhiter’s products and services to You);
      3. contractors;
      4. professional advisers, dealers and agents;
      5. payment systems operators (e.g. merchants receiving card payments);
      6. existing or potential agents, business partners or partners;
      7. sponsors or promoters of any competition;
      8. anyone to whom GloWhiter’s assets or businesses (or any part of them) are transferred;
      9. specific third parties authorised by You to receive information held by GloWhiter; or
      10. other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
  5. Using our Website and cookies
    1. GloWhitermay collect personal information about You when You use and access the Website.
    2. While GloWhiterdo not use browsing information to identify You personally, we may record certain information about Your use of the Website, such as which pages You visit, the time and date of Your visit and the internet protocol address assigned to Your device.
    3. GloWhitermay also use ‘cookies’ or other similar tracking technologies on the Website that help GloWhitertrack Your website usage and remember Your preferences. Cookies are small files that store information on Your computer, TV, mobile phone or other device. They enable the entity that put the cookie on Your device to recognise You across different websites, services, devices and/or browsing sessions. You can disable cookies through Your internet browser but the Website may not work as intended for You if You do so.
  6. Security
    1. GloWhitermay hold your personal information in either electronic or hard copy form.
    2. GloWhitertakes reasonable steps to protect Your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. However, GloWhitercannot guarantee the security of Your personal information.
  7. Accessing or correcting your personal information
    1. You can access the personal information GloWhiterholds about You by contacting GloWhiterusing the information on the Website. Sometimes, GloWhitermay not be able to provide You with access to all of Your personal information and, where this is the case, we will tell You why. GloWhitermay also need to verify Your identity when You request Your personal information.
    2. If You think that any personal information GloWhiterholds about You is inaccurate, please contact GloWhiterand GloWhiterwill take reasonable steps to ensure that it is corrected.
  8. Making a complaint
    If You think GloWhiter has breached the Privacy Act, or You wish to make a complaint about the way GloWhiter has handled Your personal information, You can contact GloWhiter using the details set out on the Website. Please include Your name, email address and telephone number and clearly describe Your complaint. GloWhiter will respond to You regarding Your complaint within a reasonable period of time.
  9. Further information
    For further information about GloWhiter’s Privacy Policy or practices, or to access or correct Your personal information, or make a complaint, please contact GloWhiter using the contact details set out in the Website.